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Privacy Policy
Last modified: May 16, 2019

Your Privacy Matters
Mechanican, Inc’s mission is to provide fast and convenient auto repair and maintenance at an affordable price through the use of an app. Mechanican, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://mechanican.com (our “Website”) or download our apps on the Apple App Store and Google Play Store (our “Apps”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. We are an on-demand platform that links customers to technicians.
This Privacy Policy applies to information we collect:
• Through our applications;
• in email, text messages, push notifications, and other electronic messages between you and these applications;
• when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:
• us offline or through any other means, including on any other website operated by Company or any third party [(including our affiliates and subsidiaries)]; or
• any third party [(including our affiliates and subsidiaries)], including through any application or content (including advertising) that may link to or be accessible from [or on] the applications]
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our applications. By accessing or using these applications, you consent to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of these applications after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
1. Information We Collect and How We Collect It
We collect several types of information from and about users of our applications, including information:
• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
• That is about you but individually does not identify you, such as profile photos or vehicle photos; and/or
• About your internet connection, the equipment you use to access our Website and/or applications and usage details.
We collect this information:
• Directly from you when you provide it to us;
• Automatically as you navigate through the website or sign up for our applications. Information collected automatically may include usage details, IP addresses, and information collected through cookies [, web beacons,] [and other tracking technologies]; or
• [From third parties, for example, our business partners.]

1.1. Information You Provide to Us.
The information we collect on or through our applications or website may include:
• Information that you provide by filling in forms on our applications or website. This includes information provided at the time of [registering to use our applications,] [subscribing to our service/paying for “premium” service,], [creating a “profile”], [responding to a survey], [posting material,] [or requesting further services]. We may also ask you for information when you report a problem with our Website;
• Records and copies of your correspondence (including email addresses, text messages, or phone calls), if you contact us; or
• Records of your vehicle information and any service you had performed to your vehicle by one of the technicians on our applications
• Dates these services took place and the number of labor hours required and price of each part used to make the repair or maintenance on the vehicle.
• Payment information: We do NOT  see, handle or store your credit card information on our systems. We use a 3rd party merchant, Braintree Inc, who is a Paypal Inc company, to process credit and debit card payments on our behalf. They maintain a level 1 PCI compliant infrastructure, and any sensitive card data is handled solely on their network, never crossing our own. Even though credit & debit card information is entered on our mobile apps, it uses a secure method of transmission to and from Braintree, and the card data such as number and cvv codes are never transmitted to Mechanican, any of our servers or infrastructure and are not stored locally on the device.

If you opt to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list). Please be aware that no security measures are perfect or impenetrable.
1.2. Information From Others.
We receive personal data about you when you use the services of our customers and partners, such as prospective employers and applicant tracking systems providing us application data.]
1.3. Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
• Details of your visits to our Website, including [traffic data,] [location data,] [logs,] and other communication data and the resources that you access and use on the Website and [app and platform technology]; and
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services.
The information we collect automatically [is statistical data and does not/may] include personal information [, but/or] we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
[We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.]
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
• To present our applications and their contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill any other purpose for which you provide it;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us and a technician, including for billing and collection;
• To notify you about changes to our applications or any products or services we offer or provide though it;
• To allow you to participate in interactive features on our applications;
• To provide you with notices about your account or vehicle
• In any other way we may describe when you provide the information; and
• For any other purpose with your consent.
[We may also use your information to contact you about [our own and third-parties’] goods and services that may be of interest to you. If you do not want us to use your information in this way, please [check the relevant box located on the form on which we collect your data (the [order form/registration form] For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.]
3. Disclosure of Your Information
We may disclose aggregated information about our users [and information that does not identify any individual,] without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
• To our subsidiaries and affiliates;
• To contractors, service providers, and other third parties we use to support our business [ and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them];
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Mechanican’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Mechanican about our users is among the assets transferred.
• To third parties to market their products or services to you if you have [consented to/not opted out of] these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information];
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our applications, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information; or
• With your consent.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our terms of use https://mechanican.com/tos and other agreements, including for billing and collection purposes; or
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Mechanican Inc., our customers, or others. [This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.]
4. Your Choices and Obligations
4.1. Data Retention
We retain the personal data you provide while you are still registered on our applications. Even if you only use our applications every few years, we will retain your information until you decide to close your account. In some cases, we choose to retain certain information (e.g., visits to sites carrying our plugins without clicking on the plugin) in a depersonalized or aggregated form.
4.2. Control Over Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of our website may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to help@mechanican.com.
• Promotional Offers from the Company. If you do not wish to have your [email address/contact information] used by the Company to promote our own products or services, you can opt-out by sending us an email stating your request to help@mechanican.com
• Targeted Advertising. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
4.3. Change Your Personal Information
You can review and change your personal information by logging into the applications and visiting your account profile page. [You may also send us an email at help@mechanican.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use https://mechanican.com/tos
5. Other Important Information
5.1. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. [All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and all communication between the applications and backend servers will be encrypted [using SSL technology].] The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. [We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.]
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Apps. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Apps.]

5.2. Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page [with a notice that the privacy policy has been updated]. If we make material changes to how we treat our users’ personal information, we will notify you [by email to the [primary] email address specified in your account [and/or] through a notice on the Website home page]]. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
5.3. Contact Information

To ask any questions or to submit a comment about this Privacy Policy and our privacy practices, contact us at:


or by mail at:

Mechanican Inc.
5049 Edwards Ranch Road
Fort Worth, TX